Legal

Privacy notice

OK Ghana collects very little personal data: what you type into our contact form, standard server logs, and one technical cookie used to count clicks on operator buttons. We do not use advertising cookies, analytics services or tracking pixels. This notice explains what we collect, why, how long we keep it and how to use your rights under Ghana's Data Protection Act, 2012 (Act 843).

Folder closed with a padlock: privacy at OK Ghana

Who is responsible

The data controller for okghana.com is the publisher of OK Ghana (see about us). You can reach us through the contact page.

The law that applies

We process personal data in line with the Data Protection Act, 2012 (Act 843) of Ghana. The Act is supervised by the Data Protection Commission, an independent statutory body set up under the Act (dataprotection.org.gh).

What we collect and why

Data	Why	How long
Contact form: your name, email address and message, and any other field you fill in	To read and answer your message. The message is stored in the site database; it is not sent on by email.	As long as needed to deal with your message, then deleted. You can ask us to delete it sooner.
Server logs: IP address, browser user agent, pages requested, date and time	To keep the site running and secure and to spot abuse.	Logs on the web server are rotated daily and deleted after 11 days. A copy is used only for our own traffic statistics.
Cookie hqs_v	A technical cookie set by our own script. It tells real browsers apart from bots so that clicks on operator buttons are counted correctly. It does not identify you, is not shared, and is not used for advertising or profiling.	30 minutes; it can be deleted in your browser settings at any time.

We do not use analytics services, advertising cookies, social media pixels or any other tracking. We do not sell or rent personal data.

What we collect: contact form messages, server logs and one 30-minute technical cookie

Who else handles data

Hosting: the site is hosted by TwinServers on a server in the Netherlands.
Content delivery network: Cloudflare. Cloudflare analytics and email obfuscation are switched off on this site; we use Cloudflare only to deliver pages and block attacks. A CDN processes IP addresses and request data to deliver pages and block attacks.
Operators: when you click a button to an operator, you leave our site. What the operator collects is covered by the operator's own privacy policy, not this notice.

Some of these providers may process data outside Ghana. Where that happens, we rely on providers that apply recognised security standards.

Your rights

Under Act 843 you can ask us:

whether we hold personal data about you, and for a copy of it;
to correct data that is wrong or incomplete;
to delete data we no longer need or should not hold;
to stop processing your data for a particular purpose.

Send your request through the contact page. We may ask for information to confirm it is you. If you are not satisfied with our answer, you can complain to the Data Protection Commission.

Security and age

We keep the data we hold to the minimum and protect it with access controls and encrypted connections (HTTPS). This site is for adults aged 18 and over; we do not knowingly collect data from anyone under 18.

Changes

If we change what we collect, we update this notice and the date shown on the page.

Questions people ask

Do you share my contact form message with operators?

No. Your message stays in our site database. If you want us to raise a problem with an operator, we will ask you first.

Can I block the hqs_v cookie?

Yes. The site works without it; the only effect is that your clicks on operator buttons may not be counted.