Betting, checked against the GCG registerMethod
How we test betting operators
Every operator file on OK Ghana is built in two parts: a desk check from documents, scored on five fixed criteria and turned into a letter from A to E, and a field test with real money by Mobile Money. The desk check is done for the operators we cover; the field test is pending for every operator, and until it is done the page says so and shows no star rating.
By OK Ghana editorial teamChecked How we check
Short answer
- Only operators on the GCG register are scored. Others are not reviewed or linked.
- Five criteria, scored 0-5, weighted to a letter: A 85%+, B 70%+, C 55%+, D 40%+, E below 40%.
- Field test with real money: pending for every operator.
Step zero: the licence
Before any scoring, we look for the operator's trade name on the GCG list of licensed operators. We use no other source for the licence: not the operator's footer, not a news article, not a licence from another country. If the name is not on the register, the operator is not reviewed and not linked. You can do the same check yourself with our licence check guide.
Part one: the desk check
The desk check uses documents only: the GCG register, the operator's terms and conditions, help centre, promotion terms, responsible gaming page, and its Google Play or App Store listing. Each criterion gets a score from 0 to 5.
| Criterion | Weight | What counts as evidence |
|---|---|---|
| Licence and transparency | 25 | Rows on the GCG register (licence type, dates); the operator naming GCG as regulator on its site; a findable legal entity, terms and complaints route. |
| Money in and out (MoMo) | 25 | Published MoMo networks, minimum and maximum deposit and withdrawal, stated fees, stated processing time, KYC rules for withdrawals. |
| Terms clarity | 20 | Bonus wagering and expiry stated in plain words, rules on void bets and cash-out, account closure terms, whether key rules are easy to find. |
| Player protection tools | 15 | Deposit limits, time-outs, self-exclusion, reality checks, age checks, links to help, and how easy each one is to switch on. |
| Product and app | 15 | Sports and markets offered, app availability and store listing, data-light options, booking codes and bet slip features. |
The weighted total is a percentage of the maximum. The letter follows fixed bands:
- A: 85% or more
- B: 70% to under 85%
- C: 55% to under 70%
- D: 40% to under 55%
- E: below 40%
Each score has a one-line note saying why. A minus stays on the page until the documents change.
Part two: the field test with real money
Documents say what should happen. The field test checks what does happen. It is pending for every operator at the moment: we have not yet opened accounts, deposited, withdrawn or contacted support. When we do it, we will record:
- Registration: how long it takes and what details are asked.
- KYC: which documents are requested and at what point (sign-up, first withdrawal, a limit).
- MoMo deposit: network used, amount in GHS, any fee shown, time from approval on the phone to money in the account.
- Withdrawal to MoMo: time of request, time the money arrived in the wallet, limits applied, and every charge shown, including operator fees and network charges or E-Levy if they appear.
- Support: two or three real questions by live chat and by email, with the time to a useful reply.
Every step will be backed by our own dated screenshots. We repeat the field test at least every three months for each operator we cover. Until the field test is done, the operator file says "field test pending" and shows no star rating, only the desk letter.
How we date pages
Each operator file shows a "Checked" date. It changes only when we have really checked the facts again: re-read the register, the terms or the payment pages. Fixing a typo or changing the layout does not move the date. When the register is renewed for a new year, we re-check every operator we cover.
Corrections
If an operator changes its terms, or we made a mistake, we correct the page and say what changed. Operators and readers can send corrections with a source through our contact page. We do not change a score because an operator asks; we change it when the documents or our test show something different. Partner links play no part in this; see the affiliate disclosure.
Questions people ask
Why do some operator pages have a letter but no stars?
The letter comes from the desk check of documents. Stars would need our own real-money test, which is still pending, so we do not show them.
Can an operator not on the GCG register get a low letter instead?
No. Operators missing from the register are not scored at all and we do not link to them.
Why does MoMo carry a quarter of the score?
For most players in Ghana, Mobile Money is the only way money goes in and out. Clear fees, limits and payout times matter as much as the licence.
How often are scores re-checked?
Whenever terms or payment pages change and at least when the GCG register is renewed each year. Field tests, once started, are repeated at least every three months.